FAQ
Shipping
Shipping for most items is a $15 fee. Please allow 10 business days in Canada. Please contact us regarding rates and times for international shipping.
Secure Ordering & Payment Options
We value your privacy. Your payments are secure and the strictest values are used by our providers.
Returns & Exchanges
Last updated May 1, 2020
We will accept exchanges. Contact us within 3 days of delivery. Send items back within 14 days of delivery with tags and labels attached. We do not accept returns or cancellations. However please contact us if you have any problems with your order.
The following items cannot be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:
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Custom or personalised orders (such as compression socks)
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Intimate items (for health/hygiene reasons)
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Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value